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Privacy Policy

Safety On The Go Privacy Policy

We are fully aware of certain obligations bestowed upon us by the National Information Technology Development Agency more specifically under the Nigerian Data Protection Regulation of 2019, so we take good care to comply at all times with this and all relevant laws of the Federal Republic of Nigeria.

Be rest assured that we also understand the issues and concerns surrounding the use of personal data in doing business, and so we value the privacy of those who choose to use our services, maintaining very high standards in protecting personal data to the extent of the law.

This Privacy Policy describes the information that we gather from visitors, users, and others who access or use our Services. It also covers how we use and disclose such information, and the steps we take to protect such information. Kindly take note that by using our service, you consent to practices described in this policy.

Please be aware that we reserve the right to change this policy at any given time, following which you will be promptly notified and given the opportunity to opt-out of same.

If you want to make sure that you are up to date with the latest changes, we advise you to frequently visit this page https://safetyonthegoapp.com/privacy.

Consent to Collect Data & Lawful Processing of Data

When you visit our website or decide to download our application through the app store, there will be a link containing all the relevant terms and conditions of use displayed. You can consent to subscribe to the terms of our privacy policy by clicking on the “Agree” button on the page displaying the privacy policy and that simple act shall constitute your consent to be bound by our privacy policy.

We assure you that data collection on our website or through our application constitutes lawful processing in line with subsisting data protection regulations as lawful processing of data is integral to our performance of the contract to which our users are party to.

What User Data We Collect

While using the Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personal identifiable information may include the following:

  • Your Full Name and Address
  • Your Phone Number
  • Your Geo Location
  • Your IP address.
  • Your contact information and email address.
  • Personal Identifiable Information eg Gender & Residential Address
  • Data profile regarding online payments on the website.
  • Debit/Credit Card Details for payment purposes.

Please note that you may provide us with Personal Information when you register for an account to use our safety on-the-go application or when you contact our customer care.

Why We Collect Your Data

We are collecting your data for several reasons:

  • To improve our services.
  • To provide you with information on other services we feel may be of interest to you.
  • To fulfil our contractual obligations towards you.
  • We may use your data to contact you through emails offering you services, news about our products, and our policies.
  • To send emergency alerts to safety on-the-go app users.
  • To add emergency contacts to your safety on the go app.
  • To customize our application according to your online behaviour and personal preferences.

We May Share Your Data

Please note that when you use our platform, you are authorizing us to share your information with other users and or emergency responders through an app-related action termed location blast. In addition, we may share information if required to do so by law, especially in situations where such action is necessary to comply with laws, or to respond to a court order.


How Long We Will Keep Your Data

In accordance with the Nigerian Data Protection Regulation of 2019, your personal data will not be held for longer than is required under the terms of our contract for services with you.

We respect our user's unfettered right under the existing data protection regulations to request that their data be deleted from our database and as such we aim to provide you with the opportunity to do so at any reasonable time, simply send us an email stating your intentions to do so via customer care email.

Should your subscription to our services expire and the same is not renewed, we will be obliged to keep your data safe with us for a period of 90 days ( 3 Months), following which such data will be permanently deleted from our database.

However, your request for deletion will be subject to the restrictions of our regulatory obligations and legitimate interests.

Data Security Policy

Our platform is committed to securing your data and keeping it confidential and to that end we have done all in our power to prevent data theft, unauthorized access, and unauthorized disclosure by utilizing adequate cyber security measures like password encryption and Laravel, which includes using CSRF tokens and firewalls, while storing data securely with access to specifically authorized individuals, continuously employing data encryption technologies and updating organizational policy for handling your personal data in line with the provisions of the Nigerian Data Protection Regulation of 2019.

Personal Data Usage Covenant

We hereby guarantee that all personal data collected on our website or through our safety on-the-go app will be used adequately and accurately without prejudice to the data owner’s identity.

How We Collect Your Data

Our website and application use cookies, tags and third-party scripts to collect user data, which will enable us to store and use your data while optimising user experience.

Withdrawal of Consent and Opting Out Policy

We understand that at some point, you might wish to withdraw consent to the use and collection of your personal data. You can accomplish this by sending an email to (safetyonthego@primlypremiumsolutions.com.ng).

It is important for you to understand that the existence of your right to withdraw consent at any time does not affect the lawfulness of our act of collecting your personal information based on your initial consent before its withdrawal.